Free cherry dipped ice cream from Masquerade was only the start of this particular adventure…
It’s the second night of Previews for Masquerade, and I’ve just finished seeing Andrew Lloyd Webber’s newest immersive musical take on Phantom of the Opera. While comparing notes with a friend from the NYC immersive community, a man dressed in black approaches. Leaning in conspiratorially, he quietly tells me: “You see? Everything I told you was true.”
The man who approached me was a ghost hunter named Sean Hunter, who was at the center of a months-long alternate reality game teasing the release of Masquerade. The musical just finished Previews with a gala event, last night. To celebrate, here’s an overview of how we got to the Masquerade.
Vignettes from the many Masquerade ARG popups that took over the city this past summer
The Masquerade ARG: A Popup Homage to New York City At its core, Masquerade teased the show’s existence with a series of popup experiences, celebrating New York City. As ARGNet previously reported, it started with the immersive show’s historic venue itself: to prepare for the show’s transformation, the windows of Lee’s Art Shop were liberally covered with newspapers. Upon closer inspection, however, many of these papers were referencing the history of Phantom of the Opera in New York City. And scattered in between the real papers from the city were a few in-universe papers about L’Opera Populaire.
Shortly after fans noticed this detail, a series of masks started popping up at locations across the city, with luggage tags bearing MasqueradeNYC.com on one side, and the message “if found please call 212-505-5666”. Calling the number (now Masquerade‘s business line) would trigger a voicemail message featuring a music box playing the song Masquerade, slowly winding down before an ominous voice states “he’s back”. The following day, a series of mirrors with the Masquerade logo appeared across the city. Each time, the MasqueradeNYC Instagram would post a story with a picture of where to go, for those curious enough (and quick enough) to find it. A full accounting of these events is listed below.
The unassuming building that will soon serve as home for Masquerade NYC
If you took a trip out to the corner of 57th Street and 7th Avenue in Manhattan today, you’d probably walk past without looking twice. The former home of Lee’s Art Shop still bears its prior signage despite closing down in 2016, and the windows are papered over with old newspapers. But on the off chance you did stop to peer at the articles obscuring the view through the building’s large glass windows, you might notice that a couple of those newspapers aren’t just old, they’re practically ancient – dating back to Paris in the 1880s.
This starts to make sense once you realize that Lee’s Art Shop is in the process of transforming into the Paris Opera House, to play host to the upcoming immersive production of Phantom of the Opera, Masquerade NYC. And enough curious events are happening, that I’m beginning to suspect they’re running an alternate reality game to welcome the show into the world.
Act I: Letters from the Opera Ghost Rumors have been circulating across Broadway for the past few months that Phantom of the Opera would be returning to New York City in the form of an immersive show of some sort. But last year, those rumors started solidifying into something real when Broadway World flagged the casting notice for “UNTITLED IMMERSIVE MUSICAL ATTRACTION”, posted by POTO LLC.
Those rumors further solidified when ardent fans tracked down documents filed with New York City’s Landmarks Preservation Committee outlining the team’s plans to respect the building’s 130 year history as they transform it into a 140 year old Parisian theater. And starting in late 2024 a minimalist version of the MasqueradeNYC.com website went live, asking devoted fans to register for updates – what their Instagram account would later take to referring to as “submitting to the Ledger”.
An early version of the now-red signup page at MasqueradeNYC.com
In March, people who signed up for the list received an email from the Opera Ghost containing a red letter, and a link to the MasqueradeNYC Instagram account reading:
Fondest Greetings.
You submitted your name to my ledger, and for that you shall be among the first to glimpse the strange new world beyond the mirror.
Though the veil is drawn, the stage is being set and the Masquerade will soon begin.
Your Host
A month later, fan and Phantom-inspired romance author Jessica Mason received a physical letter from the Opera Ghost in the mail. She had previously made a TikTok video about the virtual letter, but its physical counterpart was significantly more personal. It wasn’t written to a generic Phantom fan. It was written with her in mind.
Dearest Jessica,
Your keen attention to my Masquerade has not gone unnoticed. The devotion you pour into your tales of the Opera Ghost makes you no stranger to the shadows – and soon, you will be able to step into them yourself.
A Masquerade awaits – when the moment comes, be prepared to cross the veil from fiction into reality. Until then, let your pen wander freely.
Your obedient servant,
O.G.
Over the next few days, a host of these deeply personalized letters from the Phantom started going out to other Phantom, Broadway, and immersive theater fans.
The SFX makeup artist @Ash.Paints.Faces received a note saying, “I have seen your artistry – how you wield paint like a mask, transforming faces into visions both haunting and divine. Such talent does not go unnoticed, least of all by one who knows the power of a well-crafted illusion.” Museum of Broadway brand ambassador Malcolm Hollis’ letter reads, “a theater aficionado like you knows the magic isn’t just in the spotlight – it’s in the shadows too. How eager you seem to be to unveil the details of my Masquerade. Where would be the fun in that?” Letter after letter from the Opera Ghost, wooing individual patrons with flattery and kind words. Like he knows them. Like he sees them. Like he hears them.